Name
Democratizing Coaching: Building an Employee Coaching Program at Scale in Microsoft
Panos Malakoudis Sanaz Kalantari
Description

How can coaching be made accessible to employees at all levels in a large, complex organization? This case study explores how Microsoft designed and scaled its employee coaching program beyond its executive suite — integrating internal and external coaching, individual and group coaching, and aligning with other leadership development initiatives. Attendees will gain insights into how to structure coaching programs that drive impact, foster leadership growth, and embed a coaching culture that empowers employees at every level.

Session Type
Coaching Spotlight Talk
Learning Objectives
Design scalable, integrated coaching programs.

Overcome challenges in scaling a coaching program.

Make coaching accessible to all employees.
Content Theme
Internal Coaching
Content Level
Foundational